7baji Privacy Policy

1. Introduction

7baji ("we", "us", "our") is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains what personal information we collect from you when you use the 7baji platform, why we collect it, how we use it, who we may share it with, and what your rights are in relation to that data.

This Privacy Policy applies to all users of 7baji, including visitors, registered players, and VIP members located in Bangladesh and accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, or any other location. By registering an account or continuing to use 7baji, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically. Your continued use of 7baji after the publication of any changes constitutes acceptance of those changes.

2. Information We Collect

When you register, play, or interact with 7baji, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and copies of government-issued identification documents (national ID, passport) collected during KYC verification.
• Contact information: mobile phone number (including bKash, Nagad, or Rocket-registered numbers), email address, and residential address in Bangladesh.
• Financial information: transaction records, deposit and withdrawal history, payment method details (e.g. bKash wallet ID, Nagad account number), and account balances.
• Technical information: IP address, device type, browser type and version, operating system, session data, and cookies used to deliver and improve the platform.
• Behavioural information: game history, betting patterns, session duration, preferred games, bonus usage, and other platform interaction data used to personalise your experience and support responsible gaming.

We only collect information that is necessary, relevant, and proportionate to the purposes described in this policy. We do not collect sensitive personal categories of data (such as health data or religious beliefs) unless specifically required by applicable law or regulation.

3. How We Use Your Information

The personal information we collect is used for the following legitimate purposes:

• Account creation and management: to register and maintain your 7baji player account, process deposits and withdrawals, and verify your identity in line with KYC requirements.
• Service delivery: to provide access to cricket betting, live casino, slots, crash games, fish shooting games, and all other services on the 7baji platform.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, money laundering, identity theft, and other unlawful actions that may affect your account or the integrity of our platform.
• Responsible gaming: to monitor player behaviour and identify early signs of problem gambling, enabling us to apply deposit limits, time-out features, or self-exclusion tools in line with our Responsible Gaming policy.
• Marketing communications: to send you relevant promotional offers, bonus notifications, and platform updates — but only where you have provided consent to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

We process your personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: processing required to deliver the services you requested when registering your 7baji account and agreeing to our Terms and Conditions.
• Legal obligation: processing necessary to comply with applicable laws and regulatory requirements, including anti-money-laundering obligations and identity verification mandates.
• Legitimate interests: processing carried out to protect 7baji's platform integrity, prevent fraud, improve services, and maintain the security of our systems — provided these interests are not overridden by your fundamental rights.
• Consent: processing of your data for direct marketing communications, non-essential cookies, and personalisation features — where we rely on your explicit, freely-given consent, which you may withdraw at any time.

Where we rely on consent as the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that took place prior to withdrawal.

5. Cookies & Tracking Technologies

7baji uses cookies and similar tracking technologies to deliver, maintain, and improve the platform experience. Cookies are small text files placed on your device when you visit our site. We use the following categories of cookies:

• Essential cookies: required to operate the platform, maintain your logged-in session, and process secure transactions. These cannot be disabled without impairing core functionality.
• Analytical cookies: used to understand how players navigate and use 7baji, enabling us to improve layouts, game discovery, and overall user experience.
• Preference cookies: store your platform preferences (such as language or display settings) so they are remembered on your next visit.
• Marketing cookies: where you have consented, these cookies help us and our trusted partners deliver relevant promotional content and measure campaign effectiveness.

6. Data Sharing & Third Parties

7baji does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we may share your personal information with carefully selected third parties in the following limited circumstances:

Payment service providers (such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard) solely to the extent required to process your financial transactions. Game software providers and technology partners who supply platform infrastructure — bound by strict confidentiality agreements. Regulatory bodies, law enforcement agencies, or financial intelligence units where disclosure is required by law or necessary to prevent fraud or protect our platform's security.

7. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The specific retention periods we apply are:

• Active account data: retained for the duration of your active account relationship with 7baji, plus up to 5 years following account closure to satisfy legal obligations.
• Transaction records: retained for a minimum of 5 years following each transaction to comply with financial record-keeping requirements.
• KYC verification documents: retained for the period required by applicable anti-money-laundering regulations, typically 5 years from the date of submission or account closure.
• Marketing preferences and consent records: retained until you withdraw consent or opt out, plus a reasonable period thereafter for audit purposes.

When personal data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures, ensuring that it cannot be recovered or linked back to you.

8. Your Data Rights

As a 7baji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your full name and account details. We will respond within 30 days of receiving your request.

• Right of access: you may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: in certain circumstances you may request that we delete personal data we hold about you, for example where it is no longer necessary for the purpose it was collected.
• Right to object: you may object to the processing of your personal data where we rely on legitimate interests as our legal basis, and you have the right to opt out of direct marketing communications at any time.

9. Data Security

7baji takes the security of your personal and financial data extremely seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL (Secure Socket Layer) encryption for all data in transit between your device and our servers.
• Encrypted storage of sensitive personal and financial data at rest on our secure servers.
• Strict access controls ensuring that only authorised 7baji personnel can access player data on a need-to-know basis.
• Regular security audits and penetration testing to identify and remediate vulnerabilities in our platform infrastructure.
• Two-factor authentication (2FA) options available to all registered players for an additional layer of account security.

10. Children's Privacy

7baji is strictly for adults aged 21 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on 7baji or provided us with personal information, please contact our support team immediately at [email protected] so that we can investigate and delete the relevant data without delay.

We may use technical controls, including IP geolocation and device fingerprinting, to screen for underage users. Any account found to belong to a person under 21 will be immediately suspended, all funds held in that account will be forfeited, and the relevant personal data will be deleted in accordance with this Privacy Policy.

11. Links to Third-Party Sites

The 7baji platform may contain links to third-party websites or services, including payment processors and game providers. These external sites operate independently and are governed by their own privacy policies. 7baji has no control over, and accepts no responsibility for, the content, privacy practices, or data handling of any third-party site.

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): their privacy policies govern how your payment data is handled on their own platforms.
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others): may collect technical data as part of game delivery; their data practices are governed by their own policies.
• Any other third-party links present on the platform: we recommend reading the privacy policy of any external site before providing personal information.

7baji is not liable for any loss or damage arising from your use of, or reliance on, any third-party site or service accessed via links on our platform.

12. Contact & Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7baji handles your personal data, please contact our support team. All privacy-related correspondence should be directed to our official support email address, which is displayed as plain text below (not a clickable link).

Support email: [email protected] (plain text — not a clickable link). Our support team operates 24/7 Bangladesh Standard Time (BST, UTC+6) and aims to respond to all privacy requests within 30 days. For urgent account security concerns, please mark your message accordingly so it can be prioritised.

13. Changes to This Privacy Policy

7baji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Any revisions will be posted on this page with an updated effective date. Where changes are material, we will make reasonable efforts to notify registered players via their registered email address.

We encourage all players to review this Privacy Policy periodically, particularly before making deposits, claiming bonuses, or sharing personal information on 7baji. Your continued use of the platform following any posted changes constitutes your acceptance of the revised Privacy Policy.