Play Smart, Stay in Control

1. Our Approach to Responsible Gaming

At 7baji, we firmly believe that gambling should always be a form of entertainment — never a financial strategy, a way to recover losses, or a coping mechanism for stress. We are fully committed to responsible gaming and to helping every player on our Bangladesh platform maintain healthy habits while enjoying our full range of cricket betting, live casino, slots, and other games.

We understand that for a small number of players, gambling can become problematic. Problem gambling can affect anyone regardless of age, background, or income level. It can lead to financial hardship, strained relationships, and emotional distress. Recognising the early signs and taking action quickly is the most effective way to prevent gambling from becoming a serious issue.

7baji proactively provides a comprehensive suite of responsible gaming tools, all accessible directly through your account settings or by contacting our 24/7 support team. We encourage all players in Bangladesh — whether in Dhaka, Chittagong, Sylhet, or anywhere else — to use these tools freely and without hesitation whenever they feel the need.

2. Principles of Responsible Play

To keep your gaming experience enjoyable and within healthy boundaries, 7baji recommends following these core principles at all times:

• Only gamble with money you can genuinely afford to lose — never use rent, grocery, loan, or family funds for betting or casino play.
• Set a session budget before you start and stop when you reach it — wins and losses alike. Chasing losses is one of the most common signs of problem gambling.
• Treat gambling purely as entertainment with a cost — the same mindset as going to a cinema or a restaurant. Never view it as a way to make money or pay bills.
• Take regular breaks during gaming sessions. 7baji's time-out features can help you schedule automatic pauses so you stay refreshed and in control.
• Never gamble when you are feeling stressed, depressed, anxious, or under the influence of alcohol. Emotional and substance-impaired decision-making greatly increases gambling risk.
• Balance gambling with other leisure activities. Healthy hobbies, social interactions, and physical activity are important parts of a well-rounded lifestyle.

If at any point gambling stops feeling like fun, or you feel a compulsion to keep playing despite losses, please use our responsible gaming tools or contact our support team immediately. There is no shame in asking for help — and acting early makes a real difference.

3. Minor Protection & Age Verification

7baji is a platform exclusively for adults aged 21 years and above. We take minor protection extremely seriously and operate robust age verification controls at the point of registration and during KYC review. Any account found to belong to a person under the age of 21 will be immediately suspended and all funds held in that account will be forfeited.

If you are a parent or guardian and you are concerned that a minor may be accessing 7baji, please contact our support team immediately at [email protected]. We will investigate promptly and take all necessary action. We also recommend using parental control software on shared devices to prevent underage access to gambling platforms.

4. If You Are Concerned About Your Gambling

If you recognise any of the warning signs described above in your own behaviour, or if someone close to you has expressed concern, the most important step is to act now rather than later. 7baji provides immediate access to the following support options:

• Contact 7baji support at [email protected] to request a time-out, deposit limit reduction, or immediate self-exclusion. Our team is available 24/7 Bangladesh Standard Time (BST, UTC+6) and will action your request within minutes.
• Use the self-exclusion tool to immediately block access to your account. Self-exclusion requests made to our support team are processed on a priority basis and take effect within one business day.
• Speak openly with a trusted friend or family member about your concerns. Sharing how you feel is often the first and most powerful step toward regaining control.
• Seek professional counselling. Mental health support services in Bangladesh can provide confidential guidance for gambling-related concerns. Speaking to a qualified counsellor can help you understand the underlying reasons for problematic gambling and develop practical coping strategies.

5. How 7baji Monitors and Supports Players

7baji's responsible gaming team actively monitors player behaviour patterns to identify early indicators of potential problem gambling. This includes reviewing unusual changes in betting frequency, session duration, deposit patterns, and the ratio of bets to available balance. Where our team identifies a player who may be at risk, we will proactively reach out with information about our responsible gaming tools and offer support.

Our monitoring system is entirely confidential. Players are never penalised or disadvantaged for using responsible gaming tools or for engaging with our support team about gambling concerns. We view responsible gaming support as a fundamental part of the service we provide — not an add-on — and we treat every player interaction with complete discretion and respect.

• Regular email and in-app notifications about responsible gaming best practices, including seasonal reminders during high-activity periods like BPL, IPL, T20 World Cup, and major casino tournament events.
• Personalised responsible gaming check-ins for players whose activity data suggests elevated risk, delivered by our support team with sensitivity and without judgment.
• Access to detailed account history and spending summaries on demand, so players can always see a clear picture of their activity over any chosen time period.

6. Our Commitment to Fair Play

Responsible gaming and fair play go hand in hand at 7baji. All games available on our platform — including slots from providers like Pragmatic Play, live casino titles from Evolution Gaming and Ezugi, crash games like Aviator by Spribe, and fish shooting games — use certified Random Number Generator (RNG) technology to ensure every outcome is genuinely random and independent of previous results. No game is rigged, and no player has an unfair advantage over another.

We are transparent about how bonuses and promotional offers work. All wagering requirements, rollover conditions, and bonus terms are clearly stated in our Terms and Conditions. We encourage all players to read bonus terms carefully before claiming any offer, so there are no surprises when it comes to withdrawing winnings. If you ever have a question about a specific bonus or promotional offer on 7baji, our support team is available around the clock to explain the terms in plain language.